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The role of communication satisfaction in job satisfaction in the Department of Communications : an exploration

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dc.contributor.advisor Angelopulo GC, Prof en
dc.contributor.author Nhlapo JM en
dc.date.accessioned 2016-09-22T11:53:35Z
dc.date.available 2016-09-22T11:53:35Z
dc.date.submitted 2000 en
dc.identifier.uri http://hdl.handle.net/20.500.11892/140806
dc.description.abstract This researcher investigates the role of communication satisfaction in job satisfaction in the Department of Communications, a government policy-making institution that deals with post, telecommunications, and broadcasting services in South Africa. <br><br> This study describes communication satisfaction as the overall degree of satisfaction an employee perceives in his total communication environment and job satisfaction as the degree of satisfaction the individual feels with his job. <br><br> Focus groups are used to explore the role of communication satisfaction in job satisfaction in the Department of Communications because they are appropriate and suitable in capturing the discussions reflecting emotions, particularly uncovering individuals' feelings about their environment. The emphasis is on finding out how communication motivates and makes employees satisfied in their jobs. <br><br> Qualitative content analysis, based on transcriptions from audiotapes, is used for interpretation and analysis of the data. These transcriptions reflect the descriptive nature of the data and people's own spoken words. en
dc.language English en
dc.subject Communication science en
dc.subject Interpersonal and group communication en
dc.title The role of communication satisfaction in job satisfaction in the Department of Communications : an exploration en
dc.type Masters degree en
dc.description.degree MA(Communication) en


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