DSpace Repository

An investigation into the perceived sources of stress and coping amongst correctional officers of the Department of Correctional Services: Pietermaritzburg, KwaZulu/Natal, South Africa

Show simple item record

dc.contributor.author Chaka LT en
dc.date.accessioned 2016-09-22T10:15:41Z
dc.date.available 2016-09-22T10:15:41Z
dc.date.submitted 1998 en
dc.identifier.uri http://hdl.handle.net/20.500.11892/81207
dc.description.abstract The present study investigated the perceived sources of occupational stress and coping in correctional officers in Pietemiaritzburg Prison, Kwa-Zulu/Natal. Prison work involves a number of potentially distressing factors. Data was gathered from questionnaires distributed to 238 correctional officers in Pietermaritzburg prison. The final sample consisted of 103 correctional officers: 84 males and 19 females. The results of this study showed that the greatest perceived source of stress was organizational structure- this would include factors such as office politics, lack of effective consultation, lack of participation in decision making processes, culture of the organization. Relationships with others at work were rated as the second greatest source of stress by the sample. Home-work interface was rated by the group as a whole as the least source of stress. The most frequently reported coping strategies are those that are related to the work context where the correctional officers will organize and reorganize the work so it is not overwhelming. They also reported using cognitive coping strategies and assertiveness. The correctional officers did not report using avoidance strategies to any great extent. There would seem to be some links between certain coping strategies and sources of stress e.g. assertiveness as a coping strategy is more likely to be used by correctional officers who experience relationships with others at work as stressful. There was a significant relationship between sex and factors intrinsic to the job and relationship with others at work, where male found these two sources of stress more stressful than females do. Further research in the area is indicated using different methodologies and broadening the sample. It would seem that greater psychological support for correctional officers would be beneficial. en
dc.language English en
dc.subject Psychology en
dc.subject Industrial psychology en
dc.title An investigation into the perceived sources of stress and coping amongst correctional officers of the Department of Correctional Services: Pietermaritzburg, KwaZulu/Natal, South Africa en
dc.type Masters degree en
dc.description.degree MEd en


Files in this item

Files Size Format View

There are no files associated with this item.

This item appears in the following Collection(s)

Show simple item record