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Establishing key drivers for quantifying customer satisfaction for the call fault handling environment (2010)

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dc.contributor.advisor De Waal DA, Prof en
dc.contributor.author Meyer V en
dc.date.accessioned 2016-09-22T07:15:16Z
dc.date.available 2016-09-22T07:15:16Z
dc.date.submitted 2011 en
dc.identifier.uri http://hdl.handle.net/20.500.11892/8222
dc.language English en
dc.subject Mathematics, mathematical statistics and statistics en
dc.subject Numerical analysis and computer methods en
dc.title Establishing key drivers for quantifying customer satisfaction for the call fault handling environment (2010) en
dc.type Masters degree en
dc.description.degree MSc (Business Mathematics & Informatics) en


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